Job Title: Virtual Assistant – Assistant Case Manager (Growth Opportunity to Junior Case Manager)
Job Description:
We are seeking a highly organized, detail-oriented Virtual Assistant with exceptional English skills to support our 3 Case Managers. This role involves managing client communication, organizing case files, tracking deadlines, and handling administrative tasks to ensure smooth case progression. The ideal candidate will have strong communication skills, high attention to detail, and the ability to follow processes meticulously. This position offers potential growth into a Junior Case Manager role based on performance, with increased responsibilities in case management and client relations.
Responsibilities:
Assist with case management tasks, including scheduling, follow-ups, and document management.
Organize and maintain case files, ensuring all documents are accurately labeled and stored.
Handle routine client communication professionally and promptly.
Support in drafting and proofreading documents, ensuring perfect grammar and clarity.
Track deadlines and assist with timeline management for multiple cases.
Qualifications:
Fluent in written and spoken English with strong communication skills.
Prior experience in an administrative, legal, or customer service role is preferred.
Highly organized, proactive, and detail-oriented.
Ability to learn quickly and adapt to new software or case management systems.
Opportunity for Growth: This role is ideal for someone seeking to advance into a Junior Case Manager position, where you will play a more active role in case management and have direct client responsibilities. We offer mentorship, ongoing training, and performance-based growth opportunities within our firm.
BACKGROUND INFO:
We are a personal injury law firm. We help our clients after they’ve been injured by someone else by helping them (a) get the appropriate medical treatment plans completed and (b) pursue insurance companies for compensation related to the injuries.
The assistant CM will help ensure that the clients progress on their medical treatment plans as advised to keep the case on track and building correctly.
