We are seeking an experienced Odoo Developer to create a custom Odoo module that integrates NLP (Natural Language Processing) chatbot features with CRM functionalities tailored for small business owners. The module will help businesses manage customer relationships, schedule appointments, handle tasks, and provide a conversational interface for customer interactions.
Key Responsibilities:
Module Development:
Develop a custom Odoo module from scratch, including models, views, controllers, and menus.
Implement core CRM functionalities such as customer management, appointment scheduling, and task management.
Integrate NLP chatbot capabilities to handle customer queries, appointment bookings, and information retrieval.
NLP Integration:
Select and integrate an appropriate NLP framework (e.g., spaCy, NLTK, GPT) within the Odoo environment.
Develop the chatbot interface and ensure it can handle multi-turn conversations, context retention, and personalized interactions.
Implement advanced features such as sentiment analysis, proactive assistance, and escalation to human agents when necessary.
UI/UX Design:
Create a user-friendly interface for small business owners, ensuring the module is easy to navigate and visually appealing.
Design dashboards, forms, and reports that provide quick access to key information.
Testing and Debugging:
Conduct unit and integration testing to ensure the module functions correctly.
Debug and resolve issues that arise during development and testing phases.
Documentation:
Provide comprehensive documentation of the module, including installation guides, user manuals, and developer documentation.
Ensure the documentation is clear and accessible to both technical and non-technical users.
Deployment and Support:
Assist in deploying the module to a production environment.
Provide post-deployment support and address any issues reported by users.