Description: SVI Sportswear is seeking an experienced Monday.com CRM developer to create a custom solution that will streamline our operations, track orders, and manage customer data efficiently. Our growing business needs a robust, integrated CRM to handle website and in-person orders and manage a nationwide team of sales representatives.
Responsibilities:
Develop and implement a custom CRM system in Monday.com tailored for SVI Sportswear.
Track all orders and customer data from our Shopify website and in-person transactions.
Manage a team of sales reps across various U.S. markets, with features to assign, track, and oversee performance.
Seamlessly integrate the CRM with our existing tools, including Shopify, Gmail, and various marketing tools.
Ensure real-time data updates and automate workflows for efficiency.
Provide user training and potential ongoing support to ensure optimal use of the CRM system.
Requirements:
Proven expertise in Monday.com CRM development and customization.
Advanced experience with make.com for integrations and automation.
Strong understanding of e-commerce platforms, especially Shopify, and email tools like Gmail.
Ability to integrate marketing tools and other third-party services for comprehensive functionality.
Excellent communication skills for regular updates and support.
Problem-solving mindset and attention to detail.
Preferred:
Experience working with companies in the sportswear or e-commerce industry.
Familiarity with sales and marketing processes to tailor the CRM to our needs.
Project Scope: This is a freelance/contract position with a potential for ongoing work depending on project success and business needs.
