I hope this message finds you well. I am seeking assistance with some technical challenges I am facing with my Shopify store’s integration with Pinterest. I have encountered several issues that I am unable to resolve on my own, and I would greatly appreciate your expert help.
Issues Encountered:
Missing Google Product Category Values:
Error: “Some google_product_category values are missing, which may limit visibility in recommendations, search results, and shopping experiences.”
Description: My product feed is missing google_product_category values, and I am not familiar with how to correctly format and update these values. I need guidance on how to find the appropriate values from Google’s GPC taxonomy and apply them to my products.
Missing Image Link URLs:
Error: “#111 Some items are missing an image_link URL in product metadata. These items will not be published.”
Description: Some of my products are missing image_link URLs, which prevents them from being published on Pinterest. I need help locating and correctly inputting the direct image URLs for all affected products in my feed.
Additional Context:
Communication with Pinterest Support: I have reached out to Pinterest support multiple times over the past few weeks, provided screenshots, and followed up, but have not received any helpful responses.
Technical Knowledge: I am not very familiar with technical details or coding, so I would appreciate step-by-step guidance that is easy to follow.
Objective: My goal is to have all my products correctly listed and visible on Pinterest without any errors or warnings, ensuring maximum visibility and engagement.
Thank you for your time and assistance. I look forward to your response and hope to resolve these issues soon.
I would like a phone consultation, I do not have video or audio computer capability. Thank you.
Sincerely,
Lynn D
