***Please read full description. There are actions you must take to apply.
Are you passionate about helping people and providing top-notch support? We’re hiring Customer Service Representatives to join our growing team. This is a remote position where you’ll handle our customers’ phone, email, and chat support.
Responsibilities:
• Respond to customer inquiries via phone, email, and chat.
• Provide clear, professional, and friendly support to resolve customer issues.
• Maintain accurate records of customer interactions and follow-ups.
• Work collaboratively with the team to improve customer satisfaction.
Requirements:
• Excellent written and spoken English skills.
• Reliable internet connection (you’ll need to demonstrate this as part of the application process).
• Flexibility in working hours, including evenings or weekends, if needed.
• Strong interpersonal and problem-solving skills.
• Ability to work remotely with minimal supervision.
Application Process:
To be considered for this role, applicants must complete three steps:
1. Submit a Video
Record yourself reading the following customer service script:
[Include the script from the earlier response]
2. Submit an Internet Speed Test
Record your screen while completing an internet speed test at speedtest.net.
3. Finalists will take a simple customer service rep skill test – we will provide a link if you are a finalist.
4. We will interview 1 -3 final candidates.
5. We will hire 1 – 2 new reps.
Please reply with both recordings along with your relevant work history. Proposals without these recordings will not be considered.
We’re looking forward to meeting you and welcoming you to our team!
