Job Description:
We are seeking a highly efficient, fast-paced, and tech-savvy individual for a full-time administrative role where speed and precision are critical. This position requires someone who can navigate the computer with ease and book appointments on a third-party site as soon as they are available to meet specific client requirements. This role is ideal for someone who thrives in a dynamic environment and can respond rapidly to changing tasks without missing a beat. Communication will be handled primarily through email and chat, allowing you to stay focused and maintain a fast workflow.
Key Responsibilities:
Book appointments on a third-party site instantly as they become available, meeting client-specific requirements.
Maintain constant communication with the client, providing timely updates and addressing any issues.
Manage and respond to client emails with speed and accuracy, ensuring quick resolution to all queries.
Professionally address client questions and concerns through email and chat.
Execute email outreach and additional administrative tasks during downtime.
Accurately record all booked appointments in a spreadsheet.
Submit a detailed work report at the end of each shift.
Work independently and maintain pace within the hours of 8:00 am – 6:00 pm EST, Monday to Friday, with some flexible hours on weekends.
Requirements:
Must be extremely fast on the computer, with exceptional typing and navigation skills.
Available to work full-time during the specified hours and open to flexible weekend hours as needed.
Highly attentive to detail and accuracy.
Experience in managing emails and providing client support.
Ability to maintain constant communication with the client.
Proven ability to work independently and meet deadlines in a high-speed, high-pressure environment.
Strong communication skills, particularly in written format.
Proficiency in scheduling systems and email management tools.
Excellent organizational skills to maintain accurate records and provide comprehensive end-of-shift reports.
Flexibility to handle outreach and other administrative tasks as they arise.
Compensation: Hourly rate based on experience. This is a full-time, long-term opportunity for the right candidate.
Note: Company policy requires that you be on camera at all times while working.
